UniFi Installation
UniFi Installation and Support in Berkshire
UniFi certified engineers installing Ubiquiti UniFi WiFi, switching, cameras and door entry for homes and businesses, and fixing UniFi systems someone else put in.
UniFi Certified Engineers
Why We Recommend UniFi
Ubiquiti UniFi is the system we recommend and quote most often, in homes and in businesses. Access points, switches, the gateway, cameras and door entry all run from one app, so you can see every device on the network instead of guessing why a room has gone quiet.
Every engineer on our team is UniFi certified. We plan the access points around your building, run the Cat6 they need, set the system up and test it in the rooms you use. If you already have UniFi and it has stopped behaving, we fix that too, whoever installed it.
New Installs
UniFi Installation for Homes and Businesses
Every UniFi system is planned for the building, cabled properly and set up before we leave.
UniFi for Homes
Ceiling or wall access points on their own Cat6, a UniFi switch and gateway in a tidy cabinet, and one WiFi name across the house and garden office. More on whole home WiFi.
UniFi for Offices and Shops
Staff and guest networks kept apart, PoE switching for access points and cameras, and a dashboard a manager can log into. More on business and office WiFi.
UniFi Protect Cameras
Wired UniFi cameras that record to a UniFi console on site and show in the same app as your WiFi. More on CCTV installation.
UniFi Access Door Entry
Door readers for offices, gates and shared entrances, managed from the same UniFi console as the network and cameras.
Support and Repairs
Help With an Existing UniFi System
You do not need to have bought the system from us. We work on UniFi networks whoever installed them.
Repairs and Replacements
Failed access points, devices showing offline, kit that will not adopt and firmware that has stalled. We find the fault, replace what has failed and get the network back to how it should be.
Taking Over From Another Installer
If the last installer still owns the UniFi account or has stopped answering, we help you get the system under your own login, then document what is there.
Remote Monitoring and Support
For networks we look after, we can watch for devices dropping offline, keep firmware current and fix many problems remotely, then visit when something needs hands on.
Same Day Service
Fast installation and troubleshooting in many areas.
Truly Local
Based near Windsor. UniFi certified engineers, no call centres.
Guaranteed Work
Every installation backed by our workmanship guarantee.
Ongoing Support
Friendly help and advice long after the install.
Every engineer is UniFi certified, DBS checked, fully insured and working at heights certified for safe ladder and roof work. As a business, Berkshire WiFi is Cyber Essentials Plus certified.
UniFi Problems We Fix
These are the usual reasons people with a UniFi system get in touch:
- An access point or switch showing offline in the UniFi app
- A replacement access point that will not adopt
- WiFi dropping in rooms that used to be fine
- No login to the UniFi console, or the last installer still holds it
- Protect cameras missing footage or dropping off the network
- A half-finished install with no labels or notes
What a UniFi Install Includes
A typical UniFi job covers the design, the cabling, the setup and a handover you can use.
- A visit to plan access point positions room by room
- Cat6 to each access point, camera and wired desk
- UniFi access points, PoE switch and gateway fitted neatly
- Separate networks for guests and smart devices where needed
- Firmware updated and settings checked before we leave
- Coverage tested in the rooms that matter, with a clear handover
Why Choose Us
UniFi Certified Engineers
Every engineer on our team holds Ubiquiti UniFi certification. Across the team we hold these Ubiquiti certifications:
UniFi Full Stack Professional (UFSP)
The whole UniFi system: Cloud Gateways, Site Manager, and the Network, Protect and Access applications.
UniFi Wireless Admin (UWA)
Planning, deploying and troubleshooting UniFi WiFi, from radio basics to access point placement.
UniFi Routing, Switching & Cybersecurity Admin (URSCA)
Switching, routing, firewall rules and network security: the layer that keeps guest and staff traffic apart.
UniFi Network Professional (UNP)
Network design on current UniFi gateways, WiFi 7 access points, firewall and QoS settings, and remote VPNs.
Earlier Ubiquiti Certifications
Older UniFi qualifications from before Ubiquiti's current programme, so older hardware and controllers are familiar ground too.
Local, Checked and Insured
Based near Windsor. Every engineer is DBS checked, fully insured and working at heights certified.
Recent Work
Recent UniFi Installs
Access points, network cabinets, outdoor kit and cameras from recent UniFi jobs in homes and offices.
UniFi or Mesh
When UniFi Is Worth It, and When It Is Not
UniFi earns its place when a property needs more than one access point, cable can reach them, or someone wants to see what is connected. That covers most large homes, garden offices and small businesses.
It is not always the answer. A flat or a small open plan house is often fine with a good mesh system placed properly, and we will say so rather than sell you kit you do not need.
Background reading: wired access points vs mesh and choosing a WiFi installer. If a system is misbehaving and you are not sure UniFi is at fault, start with WiFi troubleshooting.
Customer Reviews
What Our Customers Say
What to Expect
What to Expect From a UniFi Visit
Clear expectations before we book, whether it is a repair or a new install.
How long it takes
Replacing a failed access point or getting a system back online is usually one visit. A new home or office install is often a day. Larger buildings and new cable runs take longer.
How we quote
Repairs start with a diagnostic call out. New installs get a fixed quote after we have seen the property, covering kit, cabling and setup.
What helps us prepare
Tell us which UniFi devices you have, whether you can still log into the UniFi app, and what changed before it stopped working. Screenshots of the device list help.
Areas We Cover
Areas We Cover
We cover Berkshire, Surrey and West London. Contact us with your postcode and we will confirm coverage.
Berkshire
Complete coverage across all major Berkshire towns
- Slough
- Reading
- Maidenhead
- Windsor
- Bracknell
- Ascot
- Wokingham
- Sandhurst
Surrey
Expert WiFi services throughout North Surrey
- Staines
- Egham
- Virginia Water
- Sunningdale
- Weybridge
- Woking
- Camberley
London
Serving West and South West London boroughs
- Uxbridge
- Hounslow
- Hillingdon
- Ealing
- Richmond
- Harrow
Can't see your area? We probably cover it. Get in touch and we will confirm.
Explore More
Related Services
Whole Home WiFi Installation
Complete WiFi coverage for your entire property, with routers, access points and wired connections designed around your home.
Learn moreBusiness and Office WiFi
Reliable WiFi and networking for small offices, shops and commercial units across Berkshire and Surrey.
Learn moreWiFi Troubleshooting and Repairs
We diagnose and fix connectivity issues, slow speeds and unreliable networks, often the same day.
Learn moreFAQs
Frequently Asked Questions
Do you work on UniFi systems you did not install?
Yes. We fix UniFi systems whoever installed them: a failed access point, devices showing offline, kit that will not adopt, or a network nobody can log into. Send us the model numbers or a screenshot of the device list if you have them, through our contact page.
Our previous installer still controls our UniFi system. Can you help?
Usually, yes. If the system sits on the installer's Ubiquiti account, the cleanest route is for them to transfer ownership to you. Where that is not possible, we can reset the devices, adopt them onto a console under your own account and rebuild the settings. We confirm which route fits before touching anything.
Are your engineers UniFi certified?
Yes. Every engineer on our team is UniFi certified. Across the team we hold UniFi Full Stack Professional (UFSP), UniFi Wireless Admin (UWA), UniFi Routing, Switching & Cybersecurity Admin (URSCA) and UniFi Network Professional (UNP), plus older Ubiquiti certifications from before the current programme.
Is UniFi worth it for a home, or is mesh enough?
For a flat or a small open plan house, a good mesh kit placed properly is often enough. UniFi is worth it once you need two or more access points, can run Cat6 to them, or want to see what is connected. Compare: wired access points vs mesh.
Do I need a UniFi Cloud Key or a Dream Machine?
You need something to run the UniFi software. Most new installs use a UniFi gateway such as a Dream Router or Cloud Gateway, which runs it built in, so a separate Cloud Key is rarely needed. The right model depends on how many devices you have and whether it also needs to record cameras.
Can you add UniFi Protect cameras or UniFi Access door entry?
Yes. Protect cameras and Access door readers run on the same UniFi console as the WiFi, so everything sits in one app. Cameras and readers are wired with PoE, which we run as part of the job. More on CCTV installation.
Do you offer ongoing UniFi support or monitoring?
Yes. For UniFi networks we look after, we can monitor for devices dropping offline, keep firmware up to date and fix many issues remotely. Anything that needs hands on kit, we visit. Contact us to talk it through.
Get in Touch
Ready for WiFi That Just Works?
Contact us for a free, no-obligation quote.
Working Hours
Monday - Friday: 9am - 5:30pm